Privacy Policy

Unique Business Co. (“we”, “us”, “our”) respects your privacy and is committed to handling your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains how we collect, use, store and share personal information when you use our website or ask us for our services.

What information we collect

When you fill in a form, call or email us, we collect the details you give us, such as your name, phone number, email address, address and information about the service you need. If you apply for a job, we also collect the details in your application, such as your experience, availability and whether you drive.

How we collect it

We collect personal information directly from you through our enquiry and application forms (provided by GoHighLevel), by phone, email and text message, and automatically through cookies and similar technologies when you browse our website.

How we use it

We use personal information to respond to enquiries, prepare quotes, provide and manage our cleaning, rubbish removal, gardening and property maintenance services, handle payments and invoices, recruit staff, improve our website and, where you have asked or agreed, send you information about our services.

Website analytics and advertising

We use Google Analytics and Google Ads to understand how visitors use our website and to measure our advertising. These tools use cookies and may collect your IP address, device and browsing information. You can limit this by changing your browser settings or by using Google’s opt-out tools.

Who we share it with

We may share personal information with service providers who help us run our business, such as GoHighLevel (customer management and forms), Google (analytics and advertising), and payment, accounting and IT providers. We may also share information with trade partners you ask us to refer you to, and where the law requires it. We do not sell your personal information.

Overseas disclosure

Some of our service providers store or process information outside Australia, including in the United States. We take reasonable steps to make sure they handle your information in line with the Australian Privacy Principles.

Security and retention

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. We keep it only as long as we need it for the purposes above or as the law requires, and then delete or de-identify it.

Access and correction

You can ask to access or correct the personal information we hold about you, or ask us to stop sending you marketing, by contacting us using the details below. We will respond within a reasonable time.

Complaints

If you have a concern about how we handle your information, contact us and we will try to resolve it. If you are not satisfied, you can complain to the Office of the Australian Information Commissioner (www.oaic.gov.au).

Contact us

Unique Business Co., Connells Point NSW 2221. Email: office@uniquebusinessco.com.au. Phone: 0420 296 538.

Changes to this policy

We may update this policy from time to time. The latest version is always published on this page.