You can request a quote directly on our website, send us an email or call us directly on 0420 296 538 to discuss your service needs.
All our services include a professional team, all the materials needed to get it done, unlimited customer support via email, text or phone and a 100% Customer Satisfaction Guarantee.
After service completion, the team sends an invoice for the agreed price. Payment options include bank transfer or cash.
As a standard, we charge the proportional amount after each day is completed, so a two-day job will be charged at 50% after each day, a three-day job will be charged at 33% after each day.
Currently, we don’t provide the services of cleaning dangerous to reach areas (more than a 3-step ladder needed or considered unnecessarily dangerous by our team), cleaning of chandeliers, the exterior of windows other than on the first floor, moving large furniture and items and disposal of large-scale trash.
We need at least 24 hours’ notice to cancel or change the time of your appointment with us. Rescheduling and cancellations made with less than 24 hours’ notice will incur a standard $50 charge.
Not at all, you are free to use this time for yourself and go out or decide to stay around while our staff gets the job done.
Of course! We love, respect and enjoy being around pets. You can be sure that our pet friendly team will take great care of them and of your home!
It’s very important to us that you are comfortable with the team providing your services, so we always aim to send the same staff to your home.
In case of an emergency, we can always work alongside our team and manage to provide a cleaning service the same day you enquire.
We stand by the quality of our team and services provided, if you are not happy with any aspect of our cleaning, just let us know within the next 24 hours after your job was completed and we will come back and change that!
Saturday – 10% surcharge. Sunday and Public Holidays – 20% surcharge.